Tommos Angel Unique Weddings

Shipping & Returns

Once ordered, your goods will be shipped within 24 hours of payment being processed.

Goods will be shipped either by courier or austpost to the address you have provided during the payment process, if you feel you have made a mistake, please email us as soon as possible (within 24 hours) with the correct address and we will endevour to do our best to change the delivery location. 

Shipping method: Will be determind by the type of goods you have ordered. 

If a courier is used, a tracking number may be provided on request via email to assist you in tracking your goods.

If there are any difficulties please contact us immediately so we can resolve the problem.

We regulary consult Consumer Affairs for advice on our rights and obligations to our customers, and to make sure your rights are not ignored.

Goods return: Can only be done via an RGA number; an RGA number is obtained by contacting our office within 24 hours of receiving your items.  RGA is only issued for goods that are damaged or faulty on receipt, please email pictures of proof. 

If you have purchased in error: A refund may only be offered for the value of the goods less any shipping costs and restocking fees. Please choose carefully as perishable items are deemed as sold.

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